Free standard postage is available Worldwide. Please note there is no tracking on this option. Please allow 3-9 business days within Australia and 4-6 weeks outside of Australia due to COVID-19.

Express and tracked shipping is available within Australia. Please allow 1-4 business days.

We offer a 30 day return policy on full priced items only. We do not offer refunds. 

Please note: we are unable to offer returns or exchanges on sale items. 

Returns will only be accepted if the items are in their original packaging, and have not been opened or worn. 

Proof of purchase or order number may be required. Returns will only be considered if your jewellery is purchased from www.lionwild.com.au. We do not offer returns for items purchased from our stockists.

Return shipping costs, customs charges, govt taxes and duties for international orders are also not covered.

If you wish to return your item for another item, please email us at lionwildthelabel@gmail.com.

Please ensure that you read our care instructions before purchasing.

OCEAN

Wearing jewellery in the ocean is absolutely fine but it is important to know that salt water and the ocean are corrosive and can be a harsh environment for your Lion Wild jewellery. So, although your jewellery will not tarnish or turn your skin green, the gold plating can fade a lot faster in this environment and become lighter and revealing the silver underneath. Don't worry though! Not for a long time.

SHOWER

The thing that you should be careful of it is harsh products in the shower. Tap water will rarely have affect or react with your jewellery. That being said, if you shower or take a bath and submerge your jewellery in harsher chemicals this can compromise the jewellery. 

POOL

Swimming with Lion Wild jewellery is not recommended as you will be coming into contact with water that has chemicals like chlorine that will interact with you jewellery more dramatically than fresh water and soap.